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Search answers about quotes, orders, payments, integrations and the mobile app, or send a request to our support team.
What is ToolSwift?General
ToolSwift is a headless B2B eCommerce platform built for distributors, wholesale suppliers, and multi-location building supply operations. It includes built-in quoting, reordering, credit-aware checkout, AR management, and ERP integration, purpose-built for wholesale rather than adapted from retail software.
Read more on the General pageWho is ToolSwift built for?General
ToolSwift is designed for B2B distributors and wholesale businesses including lumber yards, hardware stores, dealers that sell both, HVAC, electrical and plumbing suppliers, medical and pharma distributors, foodservice wholesalers, and multi-location yard operations.
Read more on the General pageWhat is Assist AI?General
Assist AI brings emails, texts, WhatsApp messages, quote requests and internal messages into one inbox. It reads each message and its attachments, matches the items to your catalog and drafts a quote. Your rep reviews, adjusts and sends it.
Read more on the General pageDoes ToolSwift support B2B quoting?General
Yes. ToolSwift has a fully built-in quoting system that lets you create quotes on behalf of customers, assign sales reps, track quote status and revisions, and convert approved quotes directly into orders, all from one dashboard.
Read more on the General pageCan ToolSwift handle multiple store locations?General
Yes. You can manage inventory, orders, pricing, and customer accounts across multiple locations or branches from a single unified dashboard.
Read more on the General pageDoes ToolSwift integrate with ERP or accounting systems?General
Yes. ToolSwift connects to ERP and accounting systems including Epicor BisTrack, Eagle, Prophet 21 and Eclipse, ECI Spruce and Deacom, DMSi Agility and Frameworks, Paladin, Genetiq, Sandbox ERP, Profit Master, PRISM, Ogasys/Acceo, QuickBooks and NetSuite, and our team builds connectors for others. It can also function as a PIM (Product Information Manager) and connect to fulfillment systems like Shippo and ShipStation.
Read more on the General pageDoes ToolSwift have a mobile app?General
Yes. ToolSwift includes a native mobile app for iOS and Android, branded for your business. Contractors can shop your catalog with their own pricing, order by voice, scan product barcodes, message your team directly, request and approve quotes, check their credit balance, and pay invoices from the job site. It runs on the same catalog, pricing and accounts as your storefront.
Read more on the General pageWill my products show up on Google and in AI assistants?General
ToolSwift is built for it. Product pages are server-side rendered, so they are visible to Google and to AI crawlers, while client-side rendered catalogs are often invisible to them. It also generates dynamic sitemaps, supports the Universal Commerce Protocol so your catalog can be read by ChatGPT and Gemini, and connects natively to Google Merchant Center, Microsoft Merchant Center, Meta Merchant and Google Analytics on your own accounts.
Read more on the General pageMore places to learn
Not finding it? Try these next
All frequently asked questions
The general questions about what ToolSwift is, who it is for and what it connects to.
Open the FAQRead the blog
Guides, comparisons and industry insight for dealers.
Open the blogSecurity and compliance
How ToolSwift protects your data, in our trust center.
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Tell us what is happening on your ToolSwift site and our support team will review it and reply by email.
- Include your ToolSwift website address
- Describe what you expected and what happened
- Add the order, quote or customer involved, if any
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