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Search answers about quotes, orders, payments, integrations and the mobile app, or send a request to our support team.

What is ToolSwift?General

ToolSwift is a headless B2B eCommerce platform built for distributors, wholesale suppliers, and multi-location building supply operations. It includes built-in quoting, reordering, credit-aware checkout, AR management, and ERP integration, purpose-built for wholesale rather than adapted from retail software.

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Who is ToolSwift built for?General

ToolSwift is designed for B2B distributors and wholesale businesses including lumber yards, hardware stores, dealers that sell both, HVAC, electrical and plumbing suppliers, medical and pharma distributors, foodservice wholesalers, and multi-location yard operations.

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What is Assist AI?General

Assist AI brings emails, texts, WhatsApp messages, quote requests and internal messages into one inbox. It reads each message and its attachments, matches the items to your catalog and drafts a quote. Your rep reviews, adjusts and sends it.

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Does ToolSwift support B2B quoting?General

Yes. ToolSwift has a fully built-in quoting system that lets you create quotes on behalf of customers, assign sales reps, track quote status and revisions, and convert approved quotes directly into orders, all from one dashboard.

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Can ToolSwift handle multiple store locations?General

Yes. You can manage inventory, orders, pricing, and customer accounts across multiple locations or branches from a single unified dashboard.

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Does ToolSwift integrate with ERP or accounting systems?General

Yes. ToolSwift connects to ERP and accounting systems including Epicor BisTrack, Eagle, Prophet 21 and Eclipse, ECI Spruce and Deacom, DMSi Agility and Frameworks, Paladin, Genetiq, Sandbox ERP, Profit Master, PRISM, Ogasys/Acceo, QuickBooks and NetSuite, and our team builds connectors for others. It can also function as a PIM (Product Information Manager) and connect to fulfillment systems like Shippo and ShipStation.

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Does ToolSwift have a mobile app?General

Yes. ToolSwift includes a native mobile app for iOS and Android, branded for your business. Contractors can shop your catalog with their own pricing, order by voice, scan product barcodes, message your team directly, request and approve quotes, check their credit balance, and pay invoices from the job site. It runs on the same catalog, pricing and accounts as your storefront.

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Will my products show up on Google and in AI assistants?General

ToolSwift is built for it. Product pages are server-side rendered, so they are visible to Google and to AI crawlers, while client-side rendered catalogs are often invisible to them. It also generates dynamic sitemaps, supports the Universal Commerce Protocol so your catalog can be read by ChatGPT and Gemini, and connects natively to Google Merchant Center, Microsoft Merchant Center, Meta Merchant and Google Analytics on your own accounts.

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Contact support

Send us your request

Tell us what is happening on your ToolSwift site and our support team will review it and reply by email.

  • Include your ToolSwift website address
  • Describe what you expected and what happened
  • Add the order, quote or customer involved, if any

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Book a demo and we'll walk through the platform with your catalog and your workflow in mind.

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